Training

“Responsive, dynamic, clear.” “Strong course. Highly effective.” “I loved the class.” “Kathleen was great! She effectively dealt with some difficult situations and kept us on track.” “She’s very knowledgeable and engaging.”

A variety of workshop participants

Writing E-Mail For Positive Impact
This workshop is designed to provide a systematic thought process so that individuals will write quickly and effectively to get the results they need. It is based on a three-step process of:

  • Planning
  • Drafting
  • Editing

This program is a half-day in length. It involves instruction, individual practice with exercises in a 38-page workbook, and group interaction and feedback.

Writing For Success
This program is an expanded version of the e-mail writing program and allows practice with a variety of writing scenarios such as: letters, procedures, and proposals. It is based on the same three-step process of planning, drafting, and editing.

This workshop is typically scheduled as one full day or two half-days. Because of the expanded format, participants have much more time to work with exercises in the 50-page workbook, to practice their skills, and to give and receive feedback in small groups.